Terms & Conditions

Welcome to OrderEco, the online grocery platform operated by Securanity Services Private Limited, registered and based in Mumbai, India. These Terms and Conditions ("Terms") govern your use of our website https://www.ordereco.in and our online services.

By accessing or purchasing from our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. General

OrderEco provides fresh groceries and daily food essentials for individual and household use.
We reserve the right to modify, update, or discontinue any product or service at any time without prior notice.
All displayed prices are in Indian Rupees (INR) and may vary based on market conditions or applicable taxes.

2. Orders and Payments

Orders can be placed through https://www.ordereco.in using our available payment options such as UPI, credit/debit cards, and net banking.
We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
Payments are processed securely through trusted payment gateways.

3. Delivery

Deliveries are available within our serviceable areas in Mumbai. Timeframes may vary depending on product availability and traffic conditions.
We will notify you promptly in case of delays caused by unforeseen circumstances.

4. Cancellations and Returns

Orders may be canceled before dispatch by contacting our customer support team.
Please refer to our Refund Policy for detailed information on returns and refunds.

5. Intellectual Property

The content on https://www.ordereco.in including texts, graphics, and logos, remains the property of Securanity Services Private Limited and may not be copied or reproduced without prior written consent.

6. Limitation of Liability

OrderEco will not be liable for indirect, incidental, or consequential damages resulting from the use of our products or services.

7. Governing Law

These Terms are governed by the laws of India, and all disputes will be subject to the jurisdiction of the courts in Mumbai, Maharashtra.